![]() ![]() May provide clean china, silverware and glassware upon request from customers.In front-of-house areas, greets guests in a friendly, courteous manner and answers inquiries before completing requests, ensuring guest satisfaction.Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures.Provides information on all aspects of Hard Rock Casino services and facilities to guests.Greets guests in a friendly, courteous manner and arranges for seating monitors room atmosphere.Creates an atmosphere that induces guests to make Hard Rock Casino their choice for gaming entertainment responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.The incumbent is responsible for ensuring that guests feel welcome and comfortable in accordance with Hard Rock Casino service standard The incumbent in this position is responsible for greeting guests and arranging for prompt seating.
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